Returns & Exchanges
At DressLand Global, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed items. Our streamlined process ensures that returning or exchanging your fashion finds is as effortless as your style.
Return Process
- 1.Initiate Your Request
Log into your DressLand Global account and visit the 'Order History' section to select the items you wish to return and obtain a Return Authorization number.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all tags are still attached and the original packing slip is included inside the box.
- 3.Ship the Package
Affix the prepaid shipping label provided in your confirmation email to the outside of your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5 to 7 business days.